Tax and Finance Operate

EY teams help financial services companies reimagine tax and finance operating models to address evolving regulation, technology and talent demands. Our Tax and Finance Operate (TFO) solution can help banks co-source select activities, leveraging our significant investment in technology, people and process.

What EY can do for you

Banks’ tax and finance functions face dynamic pressures staying on top of legislative and regulatory change globally, keeping pace with technology, and attracting and retaining professionals with future-focused skills. These functions face a tall order: do more and contribute more with fewer resources and continuing pressure to reduce costs, in a rapidly changing world of risk and regulation. How can they be equipped with digital capabilities that evolve alongside the market, with human help whose talents also must adapt?

The TFO solution supports banks with a new tax and finance co-sourcing operating model to help manage risk and improve visibility, realize increased value from data, drive innovation and new ideas, and improve efficiencies.

Leveraging EY’s capabilities to help banks

Tax function improvement

Design and help implement future-proof tax and finance functions. Gain efficiencies through the right mix of co-sourcing, technology, and internal capabilities across tax compliance, tax accounting, tax controversy and tax advice.

Customer tax operations and reporting

Meet customer-related regulatory obligations through an integrated suite of Customer Tax Operations and Reporting Services (CTORS), supported by EY teams across the globe and underpinned by leading technology.

People and workforce

Effectively harness the people agenda as part of a cohesive business strategy that includes integrated workforce mobility, powerful workforce analytics and people advisory services.

Tax guidance

Provide tax advice that blends technology and business acumen to focus on consistency, compliance and banks’ strategic objectives. 

Our latest thinking

Why financial institutions should transform tax and finance functions

EY research shows banks, asset managers and insurance companies are reimagining their tax and finance functions. Read more.

Four factors driving tax transformation in banks

Across banking and capital markets, organizations are having to find ways to future-proof their tax and finance functions. Read more.


    The Team

    John Thomopoulos

    EY Global Financial Services Tax and Finance Operate Leader and Global Banking & Capital Markets Tax Leader
    Helping financial service leaders rethink and transform their tax and finance functions. Passionate about mentoring, education, and the arts.
    New York, USA

    Dale Judd

    EY Global Tax Insurance Leader; Asia-Pacific FSO Global Compliance & Reporting Leader
    Passionate leader focused on driving global change – especially in insurance. Keen aviator.
    Melbourne, AUS

    Lynne Sneddon

    EY Global and UK Wealth & Asset Management Tax Leader
    Asset management tax professional. Focused on delivering quality service to clients and their funds. Bringing together the right teams locally and cross-border.
    Edinburgh, GBR

    Shawn Smith

    EY Americas Financial Services Industry Group Leader-elect ; EY Americas Financial Services Tax Managing Partner
    Passionate about tax transformation and innovation. Enjoys traveling and spending time with family.
    Charlotte, USA

    Ethan Schiffman

    EY Americas Financial Services Tax and Finance Operate Banking & Capital Markets Leader
    Helping banks tackle their most challenging tax matters for almost 25 years. Passionate about teaming and promoting inclusiveness and empowerment. Devoted husband and father. Avid cyclist.
    New York, USA

    Amy Ang

    EY Asia-Pacific FSO Tax Leader
    Your trusted tax consultant. F1 racer at heart. Loves the world of fashion. Happily married with 2 teenage girls.
    Singapore, SGP

    Ralf Eckert

    EY Germany Managing Partner, Financial Services
    Passionate about digital and talent transformation. Advocate for diversity, equity and inclusion. Father to three children. Golf enthusiast.
    Eschborn/Frankfurt (Main), DEU

    Contact us
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