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EY Data and Insight-Driven Transformation teams can help you use technology and data to modernize and innovate your business and prepare for future disruption. Learn more.
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1. Lead: become the maestro of connection
One of the CIO’s biggest roles within the organization is as the orchestrator of ecosystems. Within the business and with clients, partners and suppliers, CIOs are ideally positioned to connect business outcomes with supply ecosystems.
To succeed in the role of the maestro and increase the likelihood of transformation success, CIOs should acknowledge that they may not always have all the answers and seek ideas from their extended teams. To this point, 47% of respondents in high-performing transformations said that leaders accepted ideas from more junior personnel, versus 29% of respondents in low-performing transformations. However, if we zero in on the CIO specifically, we find that only 36% of CIOs accept ideas from more junior personnel.1