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This page provides answers to frequently asked questions about getting continuing professional education (CPE) credits by attending a webcast, so please review prior to submitting a question.
We will launch at least 3 polls per CPE credit; participants must attend the full session and participants must answer at least 3 polls per CPE credit to receive full credit.
CPE credit is offered for live webcasts only (archive and podcast viewing are not eligible). To be eligible for CPE credit, you must meet the minimum viewing durations and poll responses for credit to be awarded.
Accumulated Viewing Time Required
Polls Answered
Eligible CPE Credit
50 to 59 minutes
3
1.0
60 to 69 minutes
3
1.2
70 to 80 minutes
4
1.4
80 to 89 minutes
5
1.6
90 to 99 minutes
6
1.8
Important: Your “accumulated viewing time” must occur during the live webcast. Please consider the time that it may take you to log into the webcast. Time prior to the start of the webcast (i.e., while the countdown clock is running) or after the end of the webcast (e.g., while completing the feedback form) does not qualify.
CPE accredited webcasts utilize pop-up polling to track participation. The polls are question and response options that appear during the webcast. Pop-up blockers must be disabled for the polls to function properly. Please read the eligibility requirements above for the number of poll questions to which you must respond to qualify for CPE credit.
Yes - if you still meet the minimum accumulated viewing time, poll and feedback requirements listed above. As a member of the National Registry of CPE Sponsors, webcasts must adhere to the National Association of State Boards of Accountancy’s (NASBA) guidelines. We use online participation time and poll responses to prove that each participant has actively participated for the duration of a webcast.
Due to these strict regulatory guidelines, we are unable to grant CPE credit when technical or logistical difficulties effect eligibility. You may not receive CPE credit if you did not meet the eligibility requirements listed above even if technical issues contributed to ineligibility. If you encounter technical difficulties during a live webcast, please connect to the production team through the webcast chat function for assistance.
Polls must be responded to using the poll pop-up inside of the webcast page. Responses submitted using the “Chat“ button on the screen or via email do not qualify.
If you encounter technical difficulties during a live webcast, please connect to the production team through the webcast chat function for assistance.
In order to receive credit, each individual will be required to log in to the live webcast and meet the eligibility requirements listed above.
To be eligible for CPE credit when listening to a webcast via conference call, you must be logged into the live webcast online. This allows you to view slides and respond to poll questions online. You must still meet the minimum online participation time, poll and feedback requirements listed above. Due to NASBA participation requirements, we are unable to issue CPE for those who are only listening via conference call.
No - only participation in a live webcast qualifies for CPE credit.
The webcast technology automatically determines which participants qualify for CPE credit based on the eligibility requirements above.
If a participant is eligible, they will receive an email with a link to download the certificate of completion in the days following the webcast.
CPE credits for EY personnel will be posted to SuccessFactors automatically.
Send your question referencing the webcast you are inquiring about to CPE - questions. We ask that you be patient in waiting for the response to your CPE question. In order to serve you better, each individual’s record must be reviewed independently.
