An effective law department operating model provides vision, transparency and direction for your teams, a roadmap for initiatives, performance benchmarks and a framework for prioritizing decisions.

Dan Hendy

EY Global Legal Transform and Operate Leader

Passionate about legal innovation and building high-performing teams. Boston-based. Husband and father of three girls.

Dan is the EY Global Legal Transform and Operate Leader, based out of Boston, USA. With over 20 years of experience, Dan brings a wealth of legal knowledge and experience advising companies on law department operations, global managed services and transformation. In previous roles, Dan built and led teams responsible for solving, implementing and providing complex legal managed services and transformation engagements. Prior to that, Dan spent 10 years working in-house in one of the most highly regarded law departments in the world.

His focus as the EY Global Legal Transform and Operate Leader is on supporting the growth of the legal operations business by building a highly effective and collaborative team, shaping the strategy to provide more value to clients and pursuing new areas of expansion.

How Dan is building a better working world

“I am building a better working world by cultivating meaningful connections. Trust and communication are key to making sure we can understand and address the needs of clients. To establish trust and rapport with EY clients, it is vital to nurture a distinctive work culture with people who desire to embrace EY purpose, shape EY mission and grow together.” 

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