Cameron and Robert started their search for a business venture in 2011. They knew they were interested in environmentally sustainable products and specifically healthcare. Despite not having any experience in the sector, it was an exciting space for them, because they knew they could make a difference to thousands of people’s lives.
“We wanted to add value, we wanted to do things differently, and we also liked the equipment side and the service side where you really could make a difference,” Robert remembers.
HME Home Health does just that. The business helps improve the lives of seniors and those with disabilities by providing them with medical equipment and services that allow them to live more comfortably. Today, HME Home Health is one of the largest independent dealers of Mobility and Home Medical Equipment in British Columbia with over 100 staff.
And it’s those employees whom they call the company’s “secret sauce.” Bucking an industry trend, most of HME’s staff are young. Keen to change the status quo, the pair hires a diverse team from different backgrounds that understands the mission and believes in the company’s culture. Like Robert and Cameron, most of them have no experience in the sector. “Almost 99.9% of our staff are all greenfield” he says, “what that means is, we train them from the ground up. One of our core philosophies has been to have that constant, where we're hiring, training, and building new and fresh.”
It may sound like a risky proposition, but it works. There is very low turnover of staff, and everyone is motivated and engaged. While they work towards a five and 10 year roadmap for growth, it’s not always a straight line. “We're going to continue to expand into different areas of healthcare, whether it's new offices, new products, new divisions. For us, it's a constant pursuit of going further into what we do right now,” says Cameron.