My ecoEnergy Profile: Explore your role in the energy transition

Our research points to five consumer profiles, each displaying different relationships with energy. Discover your ecoEnergy profile below.

Energy transition consumer insights

Read the perspectives of energy consumers across the globe and explore key insights for energy providers.

Our latest thinking

Energy providers can guide consumers in the transition

Energy is now a personal priority for consumers, with big implications for energy providers that risk being left behind. Discover more.

An energy company’s transformation for the 21st-century customer

Learn how Xcel Energy is building trusted relationships with customers and helping lead the energy transition through innovative products and services.

As eMobility accelerates, can utilities move EVs into the fast lane?

As eMobility accelerates faster than ever envisaged, we must design and invest in future capabilities to keep EVs on the road. Find out more.

As consumers lead the way, how can energy providers light the path?

The rise of the “omnisumer” gives energy providers an opportunity to differentiate by creating a seamless, sophisticated customer experience. Find out more.

If tech powers the future, who powers the tech?

As they juggle the demands of decarbonization and digitization, utilities need both people and tech to power transformation.

Why people and tech are the fuel for customer-centric transformation

The benefits of the major transformation program undertaken by TNB, while working with EY, could be achieved across many other sectors.

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