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Digital and innovation in Government

Government and Public Sector

COVID-19 forced governments to digitize fast. By building on that progress, they can transform how they work and improve life for citizens.

Digital technologies have upturned the way we live, work and connect – and what citizens expect from government. Yet before COVID-19, few governments were harnessing their full potential.

The pandemic changed that by driving government services, processes and people online. With 5G rolling out globally, and technologies evolving constantly, governments need to build on that progress — fast.

That means asking questions like:

What does a truly digital-first workforce look like, and how does ours need to change?
How can the global rollout of 5G help us provide better, fairer public services?
Can governments protect their own institutions and citizens from the growing risks of a connected world?
Can data and analytics help us improve outcomes in health and beyond – while keeping citizen data safe?

Featured Thinking

Top 10 risks for the government and public sector in 2025

Catherine Friday 13 Jan 2025

Our latest thinking

Six actions to help governments achieve data centricity

Backed by emerging technologies, governments must act now to develop a data-centric approach that helps deliver long-term value. Find out how.

Arnauld Bertrand + 1

How can government workers and technology align to serve future citizens?

Putting humans at the center of workforce transformation efforts will help governments deliver the benefits of digitalization. Learn more.

Arnauld Bertrand + 2

Government & Public Sector services

Our Government & Public Sector community brings together more than 20,000 EY people from over 100 countries. All of us share a passion to help governments work better for their people.
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Blockchain for Public Finance

The EY OpsChain Public Finance Manager solution can help government entities spend money more effectively and efficiently. Learn how.
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The team

Catherine Friday

EY Global and EY Asia-Pacific Government & Infrastructure Industry Leader

Improving how governments work and deliver services. Mustang owner. Keen horse rider. Average but enthusiastic skier.

Melbourne, AUS

Arnauld Bertrand

EY Global Government & Public Sector Consulting Leader

Working with governments to build stronger administrations for impactful public policies. Passionate about leading teams to guide public performance, innovation and service.

Paris La Défense, FRA

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Public policy

Featured: What Trump’s second term could mean for cross-border businesses

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Digital

Featured: How will the metaverse change our behavior as it reshapes experiences?

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Government & Public Sector

Featured: Can a universal carbon price be fair for everyone?

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Innovation

Featured: Why organizations should prepare for quantum computing cybersecurity now

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