How European insurers can adapt and thrive in the 2024 landscape

In this episode, EY Leader Phil Vermeulen discusses the outlook for European insurers in 2024 with Zurich Insurance Group’s Alison Martin and Swiss Re's Urs Baertschi.

EY EMEIA Insurance Leader Phil Vermeulen speaks to Zurich Insurance Group’s EMEA CEO, Alison Martin, and Swiss Re's Global CEO for Property and Casualty, Urs Baertschi. The leaders discuss the outlook for European insurers in 2024 and beyond.

They explore the impact of artificial intelligence (AI), the industry's role in social issues, including climate change and closing the global protection gap, and how insurers can meet changing customer expectations in a digital world. 

Key takeaways:

  • The impact of AI on insurers
  • Macroeconomic uncertainty, and how to bridge the protection gap
  • How providers can meet changing customer expectations in digital world

The podcast is also available to listen to on Spotify.

Watch the podcast video below.

For your convenience, full text transcript of this podcast is also available.


Podcast

       

Duration

0h 29m 22s