How the payments landscape is evolving in Asia-Pacific

In this episode of the EY NextWave Banking in Asia-Pacific podcast, we discuss the changing payments landscape, and the need for agile and scalable banking infrastructure in Asia-Pacific.

We are all witnessing the evolution of the payments industry. The fast-changing and dynamic payments landscape has enabled banks to focus extensively on agility and scalability as customer expectations continue to transform. Moreover, banks are drawing inspiration from digital players in adopting their digital payments model and considering innovative partnership strategies with fintechs. This has changed the way banks engage with customers and has made us reimagine the role of banks moving forward. The same development impacts the speed of change we expect in the coming years.

Tune in to this exciting discussion with host Clare Sporle and guest speakers, May Lam, EY Asia-Pacific Payments Leader and Ethan Teas, Executive General Manager, Payments, Commonwealth Bank of Australia.

Key takeaways: 

  • Payments will play a crucial part in reimagining the role of banks going forward.

  • Traditional models used may need to be challenged, and collaboration across the ecosystems needs to be embraced.

  • Payments come hand in hand with rich data — providing not only an opportunity, but also a responsibility.

For your convenience, full text transcript of this podcast is also available.


Episode 3


25m 47s