Female owner checking inventory in supermarket background

What experiences do London’s retailers have in store for shoppers?

In this first episode of the Transforming retail podcast series, a panel of retail professionals discuss what shoppers can expect from different retail locations in London. 

Our first episode features Thomas Harms, EY Global Retail Leader, Jon Copestake, EY Global Lead Analyst, Ian Johnston, Founder of Quinine and Nicole Srock.Stanley, CEO of dan pearlman Group.  

They share their experiences following store tours in four locations across London – Hammersmith and Westfield, Knightsbridge, Oxford Street, and Regent Street and Coal Drops Yard. 

Key takeaways: 

Learn how traditional retail locations are performing compared to some of the new regeneration locations.

  • Which retail experiences really stand out?
  • What can retailers do to improve the experience for shoppers?
  • What opportunities are they missing?  

You can also listen to this podcast on AmazonApple and Spotify.

For your convenience, full text transcript of this podcast is also available.


Episode 1


19m 25s