EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
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One of the world’s leading telecom majors collaborated with EY to consolidate its tax and finance functions by leveraging tax technology and the best skills from multiple geographies.
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EY conducted a detailed diagnostic and comprehensive Day-1 readiness assessment across the business, support and control functions of the bank. The key focus areas were:
- Harmonization of products, processes and policies
- Ensuring minimal customer disruption
- Enhancing geographical reach with an optimum product mix
- Alignment and integration of unified digital platforms for customers
Subsequent to the successful Day-1 merger, EY created a destination operating model with an 18-month long transformation roadmap targeting:
- A four-tiered credit operating model with specific focus on large corporates, mid and small corporates, micro, small and medium enterprises
- A revamped organization structure to create specialized verticals including fintech and collections and recovery
- A comprehensive assessment of potential cost and revenues synergy arising from the amalgamation and developing a 3-year roadmap for the bank for realizing the same
- Seamless customer experience with inter-operability across branches and other digital and physical channels