EY GCC Conclave 2024 – Delhi

EY GCC Conclave 2024 – Delhi

The EY GCC Conclave is our flagship event for GCC leaders of leading organizations across India, focussed on trends and topics concerning today’s GCCs. The Conclave takes place across 5 cities - Bengaluru, Hyderabad, Chennai, Pune and Delhi, and we’ve had 100+ speakers, 250+ GCCs and 750+ participants across these 5 cities. We’ve witnessed interesting exchange of views around emerging technologies, innovation, future of work, emerging destinations for new GCC set-ups, government’s support to GCCs, among others.

The theme for our upcoming event is 'Envision | Explore | Elevate'.

Location

ITC Maurya, Sardar Patel Marg,

New Delhi, Delhi, 110021, IN

Date

Time

your local time



Agenda

Start
Time

End
Time

Session

Speakers

Session type

3:30 PM

3:40 PM

Welcome note

Nikhil Kumar, Partner, Business Consulting, EY India

Sujit Cheruvatath, Partner & Business Development Leader, EY India

Leader speak

3:45 PM

3:55 PM

Introduction: Envision | Explore | Elevate

Arindam Sen, Partner, GCC Sector Lead - Technology, Media & Entertainment and Telecommunications, EY India

Leader speak

4:00 PM

4:30 PM

Transformative frontiers: Unleashing GenAI potential in GCCs

Arun Sethi, VP Enterprise Intelligent Automation, AI and Transformation, Ameriprise

Dipak Chopra, Global Head of Process Excellence, Fidelity

Mohit Bhatia, SVP & Head, Maersk Global Service Centres

Rajeev Mall, Vice President, Global Business Services, Mondelēz International

Moderator: Vijay Shankar, Partner – Business Consulting, EY India

Panel discussion

4:35 PM

5:05 PM

Talent-first: Cultivating change and fostering growth @GCCs

Dimple Kaloya, Head of HR GSC India & Global Functions GSC HTC, HSBC Global Service, Operations and Technology Centers

Kapil Khaneja, Director of GBS India and Chair of India Management Group, BT

Mark Munsel, General Manager - Business Improvement Automation and Data Analytics, Rio Tinto

Suzanne Carolan, Global Head People Services Delivery, Clifford Chance

Moderator: Neha Sharma, Partner - People Advisory Services, EY India

Panel discussion

5:10 PM

5:35 PM

Coffee Break

5:40 PM

6:10 PM

Sustainability catalysts: GCCs driving the ESG agenda

Gideon D'silva, Digital & Technology - Global Impact Lead - ESG, General Mills

Gurpreet Singh, General Manager – HSES Information Services, Rio Tinto

Rakesh Singh, Director Global Marketing, Sustainable Technology Solutions, KBR

Moderator: Chaitanya Kalia, Partner and National Leader, Climate Change and Sustainability Services, EY India

Panel discussion

6:15 PM

6:45 PM

Being core to business: Focus on business functions

John Dawber, Corporate Vice President & Managing Director, Novo Nordisk Global Business Services

Praveen Kumar, CEO, Barclays Global Service Centre India 

Surojeet Roy, Head of Technology Strategy, Mobile Networks Technology & Solutions CoE, Nokia

Moderator: Ashish Khoka, VP & Business Leader - Commercial Servicing & Global Cross-border Payments Servicing, American Express

Panel discussion

6:50 PM

6:55 PM

Closing address

Manoj Marwah, Partner – Business Consulting, EY India

Leader speak


Followed by networking dinner and cocktails


Event Summary : GCC Conclave 2024 – New Delhi

Envision | Explore | Elevate


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