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In this webcast, panelists discuss how to lead people through the fear of AI: rebuilding trust, upskilling and communicating when answers are incomplete.
This webcast brings together leaders from the global EY organization, Microsoft and Wise to explore the emotional side of artificial intelligence (AI) adoption: fear of replacement, survivor’s guilt, identity anxiety and disengagement.
They discuss practical ways to rebuild psychological safety, encourage learning without overwhelm, and communicate openly even when answers aren’t complete.
By joining, you will learn about:
- Practical language and behaviors for acknowledging fear without amplifying it, and for rebuilding trust when it’s been shaken
- Ways to upskill with care, encouraging learning and adoption of AI without creating overwhelm or “quiet withdrawal”
- Leadership habits that restore confidence, identity and momentum through change (and what to stop doing)
- Authentic communication approaches when you don’t have all the answers
Panelists:
- Isabel Naidoo, Chief People Officer, Wise
- Thao Le, Director, Microsoft
- Sonya Lehman, EY Americas Microsoft Consulting Delivery Lead
- Paula Fernández de Pinedo, Director, Global Consulting, EY TRANSFORMA SERVICIOS DE CONSULTORÍA, S.L. (Moderator)