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EY India has been recognized as a Leader in Everest Group’s 2024 PEAK Matrix® for GCC setup capabilities in India.
Everest Group’s PEAK Matrix® Assessment is a highly regarded, data-driven evaluation of service and technology providers based on their overall capabilities and market impact. The methodology considers service scope, operational scale, domain expertise, delivery footprint and buyer satisfaction.
In this year’s comprehensive evaluation of 24 service providers, EY India was recognized for its ability to support organizations in setting up and transforming their GCCs, helping them navigate a rapidly evolving business environment.
Our leadership position in the PEAK Matrix® Assessment reflects the experience we have built over 500+ GCC engagements. We remain focused on innovation and deeply attuned to industry-specific challenges. Backed by our network of over 10,000 practitioners and more than 60,000 EY Global Delivery Services (EY GDS) professionals, we aim to deliver lasting value to clients.
We are honored to be recognized as a Leader in GCC setup and transformation by Everest Group. This distinction reflects our commitment to delivering innovative and customized solutions that empower our clients to achieve operational excellence and strategic growth through their GCCs. It also underscores our understanding of our clients’ unique challenges, and our ability to provide tailored solutions that drive long-term success.
Our services are designed to address the unique challenges and opportunities that come with setting up and operating GCCs. From initial consulting and strategy formulation to managed services and capability augmentation, EY India provides tailored solutions that align with each client's specific objectives. This recognition by Everest Group reinforces our commitment to not only providing world-class GCC setup and transformation services but also supporting our clients as they navigate an increasingly complex and competitive marketplace.
We view GCCs not just as cost centers, but as strategic hubs of excellence that help organizations achieve their broader goals. This involves going beyond major cities to also establish GCCs in Tier II and Tier III locations, tapping into the rich regional talent pools. We have also developed a tailored offering, i.e., Capability Center-as-a-Service (CaaS), to support clients across the lifecycle of their GCCs, from setup to transformation.Chosen by over 300 multinational clients, this offering brings together our cross-functional expertise in tax, transformation, transition and operations with delivery methodologies designed to unlock long-term impact.
How EY can help
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Welcome to an exclusive video series by EY India where we dive into the strategies and best practices driving the success of Global Capability Centers (GCCs) in the financial sector.
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Our Global Capability Centers(GCC) Advisory practice, led by a team of professionals can help your business be future-ready for the digital disruption.
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Global Capability Center-as-a-Service (CaaS) at EY offers end‑to‑end GCC setup, scaling & transformation solutions to drive strategic innovation & growth.
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Join Arindam Sen, EY India Partner & GCC Sector Lead, in a video series with top leaders on global capability centres highlighting growth & future trends.
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Our latest thinking
EY GCC Conclave 2025 – Hyderabad
Experience the EY GCC Conclave, uniting GCC leaders across six cities to discuss AI, innovation, future of work, and trends shaping today’s GCCs.
Hyderabad, IN
Discover how banks and GCCs leverage data lineage beyond compliance, transforming it into a strategic enabler for governance, risk management, and decision-making.
Redefining global privacy: The critical role of India’s GCCs
Explore the growing need for Privacy Centers of Excellence in India's GCCs, leveraging top talent, cost-effective operations, and robust data protection laws. Learn more.
How GenAI can drive innovation in contract management and deliver value
Discover how Generative AI can revolutionize contract management, boosting efficiency, reducing risks, and unlocking new value.
How GCCs can leverage partner ecosystems to enhance innovation
Explore how GCCs boost innovation by partnering with ecosystems. Learn about collaboration models and the benefits of strategic partnerships.
EY GCC Conclave 2024 – Bengaluru
Join us at the EY GCC Conclave 2024 Bengaluru to hear from industry experts on how Bengaluru is emerging as a destination of choice for global organizations.
Bengaluru, IN
Why companies leverage GCCs to establish in-house Centres of Excellence
Explore why firms expand Global Capability Centers (GCCs) into in-house Centres of Excellence (CoEs) as innovation hubs to drive efficiency and growth.
Embracing the future: GCCs spearheading innovation with new-age services
Discover how GCCs are diversifying their suite of offerings by adding new-age services to their service portfolio.
Join us at EY GCC GenAI Conclave, India’s flagship event for GCC leaders exploring trends and insights shaping the future of Global Capability Centers.
Bengaluru, IN
How can GCCs help organizations unlock the power of data?
Discover how GCCs empower organizations with data-driven insights and strategic growth. Unlock the full potential of data today.
How can Global Capability Centers continuously reinvent to deliver value?
Maximize GCC operations' value with evolving strategies for ongoing performance improvement. Unlock growth potential with effective GCC management.
ESG excellence: Unlocking potential through GCCs
With ESG becoming strategic business priority, GCCs in India must seize this moment and proactively develop ESG capabilities to drive the global ESG agenda.
How can GCCs enable organizations to be more customer-centric?
EY highlights how GCCs continue to flex their capabilities, which they must leverage as a key pivot in building organizational customer centricity.
Humans@Center: How connected experiences can elevate talent acquisition
EY highlights the impact of the Humans@Center levers on employee experience through talent acquisition in GCCs.
How GCCs are evolving into global value organizations
EY highlights the impact of the Humans@Center levers on employee experience through talent acquisition in GCCs.
How India is gearing up for a US$110b GCC industry by 2030
Explore how GCCs in India are poised to become more critical to global IT and business services by 2030 - understand the evolving GCC landscape in India.
EY GCC Conclave 2023 – Hyderabad
Join us at the EY GCC Conclave 2023 Hyderabad to hear from industry experts on how Hyderabad is emerging as a destination of choice for global organizations.
Hyderabad, IN
How are GCCs delivering value while optimizing cost and operations in a changing environment?
Find out how GCCs have a seat at the elusive strategy table and are focusing more on value adding niche capabilities amid increasing overall cost.
Exploring the shift: GCCs moving to Tier-2 cities for cost and talent advantages
EY highlights the rise of Tier-2 cities as attractive GCC locations due to talent availability, lower costs, and improved infrastructure and social security.
Digitalizing India: a force to reckon with
Learn how digitization in India & its adoption by people, provides India with a unique competitive advantage for growing business along with reducing cost.
Why is reimagining procurement through the Global Business Services model the need of the hour?
Discover how technology will remain a key enabler to operationalizing a GBS model. Learn more about G.BS procurement.
How India is emerging as the world’s technology and services hub
Discover how India can become a technology hub in the world. Learn more about it in the latest report India@100.
Decoding the key regulatory reporting themes for financial services GCCs in India
Explore key themes in regulatory reporting - EU COREP, managed by India shared services centres for global financial firms & how reporting drives insights.
How can GCCs build operational resilience to stand firm on shifting sands?
EY has identified the key areas for GCC leaders to focus on to strengthen operational resilience. Learn more about the operational resilience strategy.
How can GCCs drive the ESG agenda in your organization?
Transform your sustainability function by creating a central team that seamlessly works with other functions to deliver the best ESG outcomes.
How is data driving a new order for global capability centers (GCCs)?
Discover how GCCs are setting up centres of excellence that house experienced data scientists and engineers that are analysing volumes of data.
GCCs are bridging the talent gap amidst the great resignation
Discover how GCCs are evolving into strategic partners for parent organizations, showcasing initiatives that strengthen their roles in business transformation.
Top trends of Global Capability Centers in India for 2022
Watch out for the top trends of Global Capability Centers in India for 2022. Learn more about future growth for GCCs.
How can Global Capability Centers reshape today to reinvent tomorrow?
The GCC Pulse survey 2021 offers strategic insights for industry leaders to shape future strategies on digital adoption, work evolution, and enterprise risks.