ey academy

Effective Problem Solving & Decision Making


Applying innovative and structured techniques to complex situations

The purpose of this program is to develop participants’ ability to think critically, assess problematic situations systematically, and make well-informed decisions in both individual and group contexts. The program aims to enhance strategic thinking and improve overall decision quality. It empowers professionals to navigate uncertainty, avoid common cognitive traps, and contribute more effectively to their organization's success through confident, evidence-based problem-solving.


Details:

Trainers: Christine Kowal
Duration: 22 & 29 January, 09:00 – 17:00
Credits: 14 CPD hours
Delivery Method: Physical
Language: English
Target Group: All employees in a decision-making role
Price: HRDA beneficiaries 420 EUR (less subsidy 280 EUR) net 140 EUR and Non-HRDA beneficiaries 420 EUR plus VAT 


Agenda:

Day 1 (22 January 2026)
  • Program’s overview, objectives, structure, and participant engagement
  • Introduction to decision-making models
  • Problem identification and root cause analysis
  • Creative problem-solving techniques
  • Group exercises applying tools to real scenarios and presenting preliminary solutions
Day 2 (29 January 2026)
  • Thinking Vs. Feeling
  • Group decision-making dynamics and facilitation strategies
  • Critical thinking and cognitive bias awareness
  • Innovation problem-solving (Design Thinking, Lateral Thinking)
  • Risk management in problem-solving

For more details please contact Georgia Michalia


Location

EY Nicosia Training Room, Esperides Building, 10 Esperidon Street, 1087

Nicosia, Cyprus, P.O Box 21656 1511, CY

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