EY helps clients create long-term value for all stakeholders. Enabled by data and technology, our services and solutions provide trust through assurance and help clients transform, grow and operate.
At EY, our purpose is building a better working world. The insights and services we provide help to create long-term value for clients, people and society, and to build trust in the capital markets.
Leaders are individuals who stand out from the crowd because of their passion and will to create a mark in their organisations. Dedicated leadership ensures people perform at their best, develop their potential and enjoy their work. As a boat cannot navigate the seas without a captain, companies won't survive in business without decisive and impactful Leadership.
A great way for Leaders to improve their abilties, inspire their teams and achieve outstanding business results is through leadership skills training. This 20-hours bespoke workshop addresses modern leadership thinking and practices, offering a participative exploration of leadership excellence in today's highly connected and fast-paced world. It's about 'Building a better working world.'
The course outline shown below is illustrative and can be fully tailored to your specific company and industry. The sessions can be held virtually or in-person and will be scheduled according to your requirements.
Leaders are individuals who stand out from the crowd because of their passion and will to create a mark in their organisations. Dedicated leadership ensures people perform at their best, develop their potential and enjoy their work. As a boat cannot navigate the seas without a captain, companies won't survive in business without decisive and impactful Leadership.
A great way for Leaders to improve their abilties, inspire their teams and achieve outstanding business results is through leadership skills training. This 20-hours bespoke workshop addresses modern leadership thinking and practices, offering a participative exploration of leadership excellence in today's highly connected and fast-paced world. It's about 'Building a better working world.'
The course outline shown below is illustrative and can be fully tailored to your specific company and industry. The sessions can be held virtually or in-person and will be scheduled according to your requirements.
Outline
The voice of leadership: how leaders inspire, influence and achieve results
Develop/evaluate your personal leadership skills
Develop a value-based culture around you
Establish inclusion and embrace diversity at work
How to communicate to establish leadership and credibility
Explore the challenges of initiating and implementing change
Categorize the challenges that arise and identify specific problems for initiators, implementers, and recipients of change
Recognize and address behavioral patterns generated by change/crisis among team members
Examine change processes and the generated psychological and organizational issues that might cause people’s resistance
Reasons why change initiatives can fail: identify the factors of successful change and how to deal with resistance
Communication tools to successfully implement change
Keeping people’s focus on clear goals and performance during change/crisis
Manage stress at a group level
Keeping empowerment and motivation high during crisis and change
Define Emotional Intelligence (EQ)
Identify the benefits of encouraging an environment of emotional intelligence at the workplace
Learn the core skills required to practice emotional intelligence
Define and practice self-management, self-awareness, self-regulation, self-motivation and empathy
Interpret, manage, regulate and gain control of emotions
Articulate emotions using the right language
Balance optimism and pessimism
Communicate with EQ
Effectively impact others using verbal and non-verbal communication, defined by EQ, such as creating rapport with empathy and with no blame, no judgement and no humiliation
Relate emotional intelligence to the workplace and productivity
Have an understanding of how difficult people think, what they fear, why they do and what they do
Reduce the frustration of dealing with difficult people by practicing awareness, managing expectations and setting boundaries instead of unwillingly worsen the conflict
Communicate with difficult people (how-you-do-it techniques)
Know when to go to a third party for help in dealing with a problem person
Determine if a difficult relationship is worth salvaging, and what to do if it isn't
Manage workplace bullying
Practice mediation and Conflict Resolution at the workplace
Our approach
Our approach to learning is grounded in specific experience of designing and implementing targeted learning solutions across all major business sectors and our success is founded on delivering measurable, sustainable results:
- Rich participant centric methods
- Action oriented
- EY sector knowledge
- Leader led programme development
- Case Study learning
Our trainers
Significant investment has been made in dedicated resources so that the EY Connect Learning education experience extends across the Working World and the business community. All the EY Connect Learning trainers are professionals with deep experience, first-hand knowledge on the subject matter, and a track record of consistent success in working closely within industries who can bring a relevant, stimulating and comprehensive experience to the learner.
Technology
EY is at the forefront in the use of innovative digital platforms that enables the training offered to be learner-centred. The programmes are also designed to increase engagement, allow for a higher degree of self-pacing, promote experiential learning and reflection and exposure to real life practical case studies whilst further enhancing participants’ skillset.
Create your training programme to enhance the skills of the people within your organisation
Contact us for more information on this or any other workshop
Ediana has coordinated and project managed learning programmes, mobilising teams, resources and content, for the efficient delivery of high-quality courses. She has seamlessly transferred the offering to a virtual setting and successful organised training for large organisations.
Over the years, she has delivered various training sessions in Malta, the United Kingdom, Germany, and New York. Throughout her work, she has acted as a mentor and counsellor for staff, provided in-house training, facilitated events, participated in firm-wide initiatives, and actively contributed toward the firm’s learning developments. Ediana has also served as tutor and examiner at the University of Malta.
Ediana is a Certified Public Accountant, a Member of the Malta Institute of Accountants and a Certified Facilitator/Trainer for EY. Email: ediana.guillaumier@mt.ey.com