How AI is supporting pharmaceutical manufacturing and supply chain

In this episode of the EY Health Sciences and Wellness Experience podcast, host Patrick T. O’Sullivan discusses how AI is currently being used to support pharmaceutical manufacturing and supply chain.

In this episode of the EY Health Sciences and Wellness Experience podcast, host Patrick O’Sullivan welcomes Gary Hartnett, Global Platform Leader, Small Molecule, Johnson & Johnson, to dive deep into the world of pharma manufacturing and artificial intelligence (AI).  

AI has a large role to play in the future of health care. It is no longer a question of “whether” but “how” AI will transform pharmaceutical manufacturing, commercialization, and ultimately the delivery of life-changing medicines or medical technologies to patients.

Pharmaceutical companies that are adopting AI and automation technologies can indeed provide numerous benefits such as improved operations, reduced labor costs, and increased productivity and efficiency. However, to fully harness these benefits, the shift must go beyond simply integrating new technologies into existing systems. A holistic approach involving organizational transformation and change management is essential.

Key takeaways:

  • Leveraging AI capabilities in pharma manufacturing and supply chain will actively encourage innovation in product development, providing patients with better treatments to meet their health needs.
  • It is often seen that the introduction of AI and automation can lead to employee anxiety around job security. However, with the correct change management strategy, these technological advancements can be turned from seemingly threatening into valuable tools that enhance employees’ capabilities and importance within the organization.
  • The integration of AI and automation technologies can offer multiple advantages to pharmaceutical companies, including streamlined operations, workforce cost reductions and heightened productivity and efficiency. Nevertheless, to truly unlock these benefits, companies must look beyond integrating these new technologies into existing procedures and structures. It requires a holistic transformation that addresses every aspect of the organization, from system processes to human resources and culture.

For your convenience, full text transcript of this podcast is also available.


Episode 10


0h 24m 13s