Digital transformation is more than just technology implementation. It needs thought-out agile and sustainable components for the evolving environment that we live in.

Vaibhav Shah

EY Norway ServiceNow Practice Lead

A technology enthusiast. Passionate about building businesses and solving complex client challenges. An avid traveler. Enjoys hiking and board games.

Areas of focus

Vaibhav has been working for EY since 2013, originally based out of San Francisco, US but moved to Norway in October 2021 to help build ServiceNow capabilities for EY Nordics. Currently, he is the Lead for ServiceNow in EY Norway and part of the leadership team of EY Nordics ServiceNow. His background and experience lie in digital transformation leveraging SaaS technologies like Microsoft and ServiceNow for some of the largest clients in the banking, pharmaceutical, manufacturing and software industry. He specializes in digital transformation by working through diverse components like vision, execution, change, process, technology, etc., to ensure its effectiveness and value to the stakeholders.

Vaibhav holds a master’s degree in information systems from Indiana University (Bloomington) and a computer engineering degree from the University of Mumbai.

How Vaibhav is building a better working world

“I draw energy from working with people and strive to incorporate what they have to bring in through their diverse opinions, experiences and varied perceptions, making the end product for the customer much richer in experience. By leveraging digital technologies, I strive to optimize and reduce redundant work to focus on what matters. Through critical and collective thinking, we can all aim to make our working environment better and enhance the moments that actually matter!”

Vaibhav's latest thinking

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