In 2023, EY teams led a primary research project that set out to find practical ways for universities to put people at the center of their digital transformation efforts, by talking to the people at the heart of universities.
In March and April 2023, EY teams collaborated with Times Higher Education (THE) to survey 3,030 undergraduate and post-graduate students across eight geographies: Australia/New Zealand, Canada, India, Japan, Saudi Arabia/United Arab Emirates, Singapore, UK/Ireland and the US.
Participants were recruited from the millions who engage with the THE website and events. THE also conducted a series of online focus groups with 116 teaching faculty and 147 professional staff across the same countries. EY teams conducted in-depth interviews with leaders at 28 universities in these countries.
Key demographics of the student survey
Age breakdown: 19-21 years old - 53%, 22-24 years old - 27%, 18 or under - 10%, 25-29 years old - 8%
State of study: 1st year under-graduate - 30%, 2nd/mid-year under-graduate - 34%, final year under-graduate - 24%, post-graduate - 11%, non-degree pathway - 1%
Mode of study: full time (mostly in person) - 66%; full time (mostly remote) - 19%; part-time (mostly in person) - 9%; part-time (mostly remote) - 5%