Global Business Services

Global Business Services helps clients transform corporate functions and operations into agile business services by increasing efficiency through touchless end-to-end processes and by increasing effectiveness through insights that inform better decision making and enable an agile response to disruption.

Your business challenge

As global business services (GBS) has expanded, so has its set of stakeholders. Different leaders are using GBS in different ways to solve their business challenges:


  • How can GBS support the overall enterprise strategy?
  • How can I use GBS to standardize and digitalize my organization?


  • What role can GBS play to make our organization ESG compliant?
  • Is there an opportunity to leverage GBS to optimize the cost of finance?
  • How can GBS enable us to focus on what really matters to drive business performance?

Enterprise Service Management (ESM) leader

  • How can ESM support GBS defined targets and beyond?
  • How is ESM enabling a digital user experience and service excellence across the enterprise?

Digital Hub Lead

  • What automation, digital, analytics and AI services should be provided to the enterprise to accelerate digital transformation?
  • How do you attract talent and build capabilities in an area that evolves at such a fast pace?

Solution benefits


  • Stimulate adoption and appetite for GBS by designing customer-led, human-centered services with seamless, omnichannel service consumption.


  • Improve productivity and impact of GBS by developing lean, measurable and automated processes built around service innovation teams.


  •  Enhance credibility through powerful GBS insights that are data-driven and actionable and delivered with speed, quality and consistency.


Solution features and functionality

EY teams implement GBS services no matter your stage of adoption — from setting up GBS for the first time to driving value out of advanced GBS functions.

The EY suite of finance solutions are backed by — a unifying platform that seamlessly connects AI capabilities to help you drive AI-enabled finance transformation.

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EY Transformation Platform

Each finance solution is powered by Transformation Platform, a suite of digital tools that help organizations jumpstart of accelerate their transformation journey.


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Why EY

The Business Planning Reporting & Analytics solution sits within a connected suite of EY finance solutions that support the full agenda of the CFO. EY teams have over 11,000 professionals dedicated to finance and GBS transformation.

Alliance relationships

EY strategic alliances and collaborative relationships put the power of co-creation with the world’s top technology vendors to work for you. The BPR&A solution is powered by Microsoft and SAP – two of EY’s longest-standing and most award-winning partnerships.

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