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The Expatriate Services Division (ESD) recently announced that its new online system for submitting Sub-Product applications has been temporarily suspended, and it expects the system to be available to employers again by 2 August 2024. On 4 July 2024, the ESD announced a "temporary disruption to the ESD online system" and rolled back the electronic application processing facility for Sub-Product applications. The ESD expects that online processing of these applications will be restored by 2 August 2024 and will provide further updates in this regard. Until then, impacted employers must continue submitting these applications following the previous (physical) process.
A Tax Alert prepared by EY's People Advisory Services group, and attached below, provides additional details.