Managed Services

Managed Services can give organizations the capabilities, flexibility and freedom to achieve ongoing, sustainable value.

What if doing less could give you the freedom to achieve better business outcomes?


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It's your world, running on ours, better.

Managed services builds a platform for long-term, sustainable growth. It’s driven by industry insights, enabled by data and technology and it’s focused on tangible outcomes that enable transformation.

Operating challenges are more acute than ever

Technology is accelerating, making it difficult to update, maintain and integrate. The talent to manage complex business areas is scarce, and expensive to recruit and retain. The regulatory bar is getting higher, more complex and digitally driven.

EY Managed Services provides better outcomes
  • Enhanced cost certainty - Reduced operating costs and improved return on investment to free up capital to focus on growth and innovation
  • Stronger compliance - A single global standard and dynamic customer risk profile
  • Increased control - Global standards and monitoring that improve oversight, allowing management to focus on the core business
  • Greater consistency - A global execution model and shared delivery approach that reduces the risk of anomalies; building better reliability and stability
  • Deeper understanding of customers - More practical and applicable insight to build experience and fuel growth
  • Readiness for change - The agility, flexibility and resilience to respond quickly and efficiently to shifting conditions, regulation and customer demands
  • Better connectivity - Advanced technology and data operations helps create a whole-of-business approach, supporting operations to be more useful, efficient, economical and agile
  • Empowering and enabling a culture for success - Supporting and helping to lead operational transformation from within

How Managed Services works for you

The right managed services partner brings deep domain experience across key functions, particularly finance, tax, risk and compliance, and experience across multiple geographies and jurisdictions.

The right partner is guided by a relentless focus on value and delivering tangible results, at the same time pushing to innovate and constantly improve operating performance.

Managed services is how organizations build an adaptive, future-ready organization, positioned to make the most of opportunities.

A connected experience built upon a common, data-driven platform makes it easy to add or expand solutions as business needs change. 

A trusted partner for the future

The key to all this is trust. The EY Managed Services relationship is a trusted, collaborative and flexible approach. Together we work toward a shared vision of providing measurable benefits through seamless integration with your technology and processes.

The team

Paul Clark

EY Global Vice Chair, Managed Services

Leader of change. All-in on helping clients achieve their vision. Proud husband and father. Sports fan.

Boston, USA

Tracy Wood

EY Global Consulting Managed Services Leader

Adventurous spirit. Technophile. Advocate for flexible working. Wife and mother. Passionate about making change stick and driving transformation for clients through managed services.

London, GBR

Brian May

EY Americas Alliance and Managed Services Leader

Innovator. Outdoors and cycling enthusiast. Health and wellness champion. Husband. Father. Mentor.

San Francisco, USA

Vivek Nijhon

EY EMEIA Intelligent Automation Leader

EY EMEIA Managed Services Managing Partner

London, GBR

Jon Dobell

EY Asia-Pacific Leader, Managed Services and Tax & Finance Operate

Managed Services and Tax & Finance Operate Leader – helping businesses grow and scale globally. Curious about technology. Formula 1 racing enthusiast. Husband and father of 3 children.

Sydney, AUS

Krishna Balakrishnan

EY Global and Asia-Pacific Cybersecurity Managed Services Leader

Global thought leader and cybersecurity visionary. Transforming cybersecurity ecosystems into a strategic, cutting-edge business enabler to propel and sustain growth. Philanthropical pioneer.

Singapore, SGP

Prakash Hariharan

EY Global Supply Chain and Operations (SCO) Managed Services Lead; Partner, UK&I Managed Services, Ernst Young LLP

Designs advanced supply chain models. Enhances client performance and efficiency. Fosters authenticity in relationships. Competitive edge enabler.

London, GBR

Alok Mathur

EY EMEIA Head of Transitions Managed Services

Strategist in transitions. Enables digital efficiency. Advocate for team empowerment. Global shared services architect. Devotee of social responsibility. Aspiring pilot.

London, GBR

Michael Von der Geest

EY Global Customer Managed Services Leader

Growth accelerator working with clients to transform. Obsessed with delighting customers. Finding agile ways of working and creating ecosystems. Father of two boys. Commuter cyclist. Football fan.

London, GBR
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