Initiative 3. Develop a workforce reskilling plan
AI is widely anticipated to have a sweeping impact on work and talent, as its rapidly advancing capabilities allow it to perform a wider variety of work with increasing ease and sophistication.
GenAI, in particular, can produce creative and analytical output like code, emails, images, slide decks — as well as taking over “blue collar” or “new collar” jobs in production. AI-enabled industrial robots are widening their roles by improving skills such as object recognition, learning and coordination, enabling them to play an increased role. GenAI could make factories more adaptive and efficient, by enhancing their ability to reduce unplanned downtime, enhancing forecasts.
The expanding role of AI will require workers to reskill, both to gain proficiency with using it and to enhance competencies that will become more valuable in the era of GenAI, such as quality assurance, content integration or customer engagement.
Act now: Create a skills assessment to identify reskilling needs
Begin by assessing what tasks AI is likely to take on and what competencies are required for workers, especially for blue collar work, where the impact of GenAI has been less explored.
Evolve later: Develop and implement a reskilling plan
Organizations should strive to create a continuous learning culture to enable them to adapt to constantly changing skills needs. Incentives can play an important role, linking reskilling to career advancement and financial compensation. And, by identifying and encouraging pockets of innovation, companies can keep talented employees engaged and attract new talent with in-demand skill sets.