Sportsman rock climbing

Why we need to rethink the way we build trust and manage risk

In this Innovation Realized episode, Jeanne Boillet, EY Global Accounts Committee Assurance Lead, discusses the importance of addressing emerging risks, the role of AI in organizations and how to establish trust. 

In the third episode of the Innovation Realized podcast series, Jeanne Boillet, EY Global Accounts Committee Assurance Lead and host, Will Travis, explore why – and how – in a world of greater complexity, we need to rethink the way we build trust and manage risk.

Boillet delves into the impact of disruptive trends on organizations and why it is so important to address emerging risks, including the impact of climate change. She also explores the role of artificial intelligence (AI) in organizations and, importantly, whose job it is to assure users that AI is trustworthy and reliable.

And as a keen mountaineer, Boillet reveals what it has taught her about managing risk, and how it has influenced her approach as a business leader throughout a 30-year plus career.

This episode is part of the EY Innovation Realized podcast series by Elevation Barn and is also available to listen to on Apple Podcasts.

Key takeaways: 

  • Develop a mindset focused on what lies in the future, not the past.
  • Stay informed about emerging risk and disruption, always.
  • Accept the pace of change, learn to adapt.
  • Foster a culture of strategic resilience throughout the organization.
  • “Assuring” AI is a collective effort, a shared responsibility between users and board members that set the tone.
  • Without effective training, generative AI (GenAI) can be misused, leading to lost opportunities.
  • Clear and transparent communication is paramount in building trust.
  • Use climate change as an opportunity to generate long-term value.
  • Stay curious, continue to learn.

For your convenience, full text transcript of this podcast is also available. 


Will Travis
Founder and CEO, Elevation Barn


Episode 3


27m 17s