Woman walking with high riser in backgrounds

From strategy to operations: mobility function overview

Related topics

We provide you with the insights and recent trends in the mobility function across people, processes and technology.


In brief
  • Almost 70% of mobility functions drive both operations and strategy, yet 20% of organizations do not have sufficient technical skills to deliver on strategic objectives.
  • Of the organizations surveyed, 63% say that talent is driving their mobility strategy in part or in whole.
  • 58% of organizations have a remote working policy in place, and 38% have a cross-border remote work policy. 

To understand trends in the mobility function across people, processes and technology, EY teams recently interviewed 120 mobility leaders within Europe, Middle East, India and Africa (EMEIA). One-to-one conversations provided individual and collective insights, which we share in Mobility function survey. The study summarizes EY findings and provides an outlook on the transformation from strategy to operations as companies stand on the brink of transformation.

Since the pandemic, the way people work and travel has changed – and continues to evolve rapidly. So it’s somewhat surprising that 58% of organizations have a remote working policy, and only 38% have a cross-border remote work policy in place. Amid technological, demographic and disruptive organizational designs, companies need to continuously enhance people experience.

“Despite the changes and challenges, it’s an exciting time for mobility,” says Pål André Johansen, Head of PAS Integrated Mobility Norway. To respond to the new environment, companies need to focus on strategy. Yet almost 70% of mobility functions drive both operations and strategy. And 20% of organizations do not have sufficient technical skills to deliver on strategic objectives.

“EY clients have told us that the focus is on employee experience and embedding this to the strategic objectives and operational delivery…,” says Gerard Osei-Bonsu, EY EMEIA Integrated Mobility Leader. Of the organizations surveyed, 63% say that talent is driving their mobility strategy in part or in whole. To drive value through digital and people means dedicated teams working on mobility tasks, enabled by technology, and empowered by data.


Mobility function survey 2022

    

Woman walking with high riser in backgrounds

Summary 

Mobility functions are reviewing their strategy and program to ensure it is future-fit and designed around talent needs. Current trends suggest that now, more than ever, mobility programs should be designed with a humans-at-the-center perspective of employee needs, taking into account the end-to-end experience including flexibility options, process enhancement, and technology enablement.

About this article