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The road ahead
For AM&M companies tackling AI decisions, the foremost priority would be to establish a comprehensive roadmap. This roadmap would delineate all necessary steps towards realizing a fully capable AI-driven environment, including budgeting for such an undertaking. Addressing the “hard items,” such as technical architecture, security, tools and infrastructure, is critical, but so is focusing on the “softer areas” like AI governance model, operating model, privacy, responsible AI and people skills.
It is integral to factor in the associated costs and investments for building out the technical foundations required for developing and deploying AI solutions. Equally important is the investment in human capital. Essentially, a dual focus that balances the technological infrastructure and the human expertise is key to navigating the AI landscape effectively.