EY Licensing and Regulatory Accelerator (EYLRA)

Helping organizations to efficiently license, permit and regulate for the benefit of constituents.

A flexible, scalable product from EY, powered by Microsoft that digitizes and automates the lifecycle of licenses and permits. Experience AI-enabled workflows, intuitive analytics, customizable dashboards and advanced visualization tools.

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Rapid application development

Low-code/no-code tools are 70% faster than custom development, providing more flexibility and scalability than commercial off-the-shelf solutions.

AI-enabled platform

The AI-enabled platform creates an intelligent and user-friendly experience for both applicants and staff.

Comprehensive regulatory administration

EYLRA provides user-friendly portals, offline mobile access, case management, analytics, real-time insights and customizable dashboards.

Customer service

External portals provide customer service functions including:

  • Submit online applications and renewals
  • Organization and individual account management
  • Public search and validation of credentials

Certificate issuance and physical media tracking

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Customer advocation

Consumer advocation allows the general public to:

  • Submit and manage consumer complaints
  • Process investigative actions
  • Escalate and manage legal cases
  • Submit public records requests
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Customer relationship management

Call center and support functions include:

  • Phone and chat integration
  • Holistic customer view and activity tracking
  • AI-assistive interactions and responses
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Fees, accounting and invoices

Processing and collecting fees includes:

  • Calculate fees and fines
  • Payment processing and reconciliation
  • Time and expense invoicing and collection
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Credential and inspection

Functions to provide certificates and inspections include:

  • Inspection management logistics and scheduling
  • Online and offline mobile inspections
  • Continuing education management
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Ready to modernize your licensing, permitting and regulatory operations?

Reach out today to schedule a no-obligation demonstration.

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The EYLRA Team

Photographic portrait of Eric Keipper
Eric Keipper
Managing Director, Government and Public Sector, Ernst & Young LLP
A photographic portrait of Rich Cefola
Rich Cefola
Managing Director, Technology Consulting, Ernst & Young LLP

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.