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Customer experience
Generate long-term value and help deliver CX that improves customer engagement, traffic and revenue at lower costs with help from EY teams.
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EY Commercial excellence supports organizations to create and implement customer-centric growth strategies and improve their marketing, sales and service operations. EY teams help you boost profitability and accelerate sustainable value creation through the right balance of people, technology and innovation.
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Innovate desirable, viable, feasible and allowable products and services for your company’s key customer segments with help from EY teams.
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EY Consulting includes experienced leaders in every sector, who bring the power of people, technology and innovation together to deliver value and growth for our clients.
Johanna Assous
EY Americas Business Transformation Leader and Customer & Growth Co-leader
John Dubois
EY Consumer Data & Analytics Leader; EY Americas Customer & Growth Co-leader
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Janet Balis
EY Americas Marketing Practice Leader
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