Telecommunications — insights and services

How do you engage connected consumers who crave simplicity and choice?

Consumers are seeking higher trust and clearer value in the digital home services they buy — and providers can deliver on these demands through five steps.

How can telcos navigate a world of evolving risks?

As the risks facing communications operators continue to evolve and expand, here’s our ranking of the 10 top telecommunications risks for 2026. Learn more.

How US fiber-to-the-home providers can navigate an evolving market

Explore the surge in FTTH demand as US homes gain fiber access. Learn how providers can navigate competition and rising costs to meet consumer needs.

How telcos can help enterprises scale emerging technologies

Enterprises are pursuing digital transformation by investing more in emerging technologies – and vendors must adopt new strategies to help them succeed. Read more.

Top 10 risks for telecommunications in 2025

As communications operators continue to manage an expanding array of threats, here’s the EY analysis of the 10 biggest risks they face in 2025. Learn more.

How to secure data centers from internal and external risks

Data center security is key; firms must tighten internal policies to shield sensitive info. Discover more.

How will you stand out in today’s crowded digital home market?

To succeed in the fast-evolving digital home, providers must differentiate themselves in the eyes of their target consumers. Here’s how.

Data center development: mastering the stabilized asset cycle

Avoid pitfalls and unlock value through a multidisciplinary, three-stage strategy. Learn more.

Are leaders ready for the telco of tomorrow?

To thrive in the future, telcos must seek differentiators beyond network quality, and adapt to changing ecosystems and market structures.

3 steps to predict new TMT customer patterns beyond the numbers

Adapt your consumer data in the marketplace to improve customer experience and drive innovation

How can you realize the promise of transformational technologies?

The enterprise opportunity to deploy new technologies is vast, but CIOs must adapt digital transformation principles to maximize value. Read more.

How telecom retail can navigate its evolution to meet customer needs

Telecommunications retailers can do a few things to address the business imperative of meeting changing customer needs as the industry evolves. Read more.

Is the digital home immune to the cost-of-living crisis?

Despite financial pressures, few households are economizing on digital home services. Read more.

5 levers to drive supply chain resilience in the telecom industry

Supply chain leaders have the tools to address telecom disruption and promote operational resilience and excellence. Learn more.

How a partner ecosystem strategy delivers growth in a disruptive era

A year after its spinoff from IBM, Kyndryl gained the freedom to imagine and the flexibility to build — through alliances. Stephen Leonard tells us how.