EY Managed Services

Make transformation an ongoing journey with EY Managed Services

Business leaders today are facing unprecedented change and complexity across risk, regulations, technology and operations. To thrive in this dynamic environment, organizations must transform legacy functions into strategic capabilities that facilitate revenue growth while safeguarding the enterprise and helping to reduce costs. To transform organizational capabilities with confidence across geographies and functions requires new operating models and innovative ways of working, all supported by trusted AI.

EY Managed Services transcends traditional goals of operational efficiency and cost predictability. We transform and manage business capabilities, converting data into a strategic asset and turning challenges into opportunities. Our approach facilitates enterprise-wide transformation through deep sector-specific experience, advanced and emerging technologies, and trusted insights. We empower organizations with innovative operating models designed to safeguard the enterprise, unlock strategic value and deliver lasting measurable outcomes.

A managed services approach committed to empowering the enterprise

The EY approach dispels the notion that managed services is only suited for repetitive, efficiency-focused tasks. Our seasoned professionals understand your business, including your challenges and ambitions. Combining industry-specific capabilities and integrated AI technologies — such as generative AI (GenAI) accelerators for operations, customer experience, finance, risk and engineering — we use the data flowing through your enterprise to surface deep insights and drive proactive decision-making.

Our goal is not just to maintain the status quo; we are committed to delivering sustainable cost reduction, enhancing capabilities and providing insights that unlock long-term value. Our approach enables data aggregation at scale for greater collaboration and innovation across functions. These service blocks are modular by design, with clear KPIs and outcome-based contracts, allowing you to scale, switch or pivot as your needs evolve.

This holistic operating model facilitates enhanced customer experience, speed to market and regulatory compliance to position your business for growth and resiliency. With integrated controls, AI-driven risk detection and transformation-linked service levels, we help you navigate complexity and unlock transformation ROI.

From vision to execution: run, modernize, reimagine

Powered by connected data, standardized platforms and automation, EY Managed Services enables a clear path, from stability to innovation:

• Run: drive reliable, secure operations with industrialized processes and measurable cost efficiency.
• Modernize: embed AI, GenAI, cloud-native architectures and experience design into service chains.
• Reimagine: transition to proactive, product-aligned models that fuel digital outcomes, speed and competitive edge.

EY Managed Services helps you turn data into decisioning, automation into intelligence and operating models into value generators. This is how we turn your organization’s vision into reality, aligning your ambitions with strategic outcomes and fostering the confidence to shape the future.

EY Managed Services does more than run your business; we help reimagine what it can become. Our innovative approach gives you the power to stay ahead, even as market conditions shift.

EY Managed Services: value unlocked, the confidence to transform.