EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
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EY Managed Services
We help organizations achieve scalable innovation and the agility to create value and resilience by integrating advanced technology and professionals with deep industry knowledge.
Make transformation an ongoing journey with EY Managed Services
Business leaders today are facing unprecedented change and complexity across risk, regulations, technology and operations. To thrive in this dynamic environment, organizations must transform legacy functions into strategic capabilities that facilitate revenue growth while safeguarding the enterprise and helping to reduce costs. To transform organizational capabilities with confidence across geographies and functions requires new operating models and innovative ways of working, all supported by trusted AI.
EY Managed Services transcends traditional goals of operational efficiency and cost predictability. We transform and manage business capabilities, converting data into a strategic asset and turning challenges into opportunities. Our approach facilitates enterprise-wide transformation through deep sector-specific experience, advanced and emerging technologies, and trusted insights. We empower organizations with innovative operating models designed to safeguard the enterprise, unlock strategic value and deliver lasting measurable outcomes.
A managed services approach committed to empowering the enterprise
The EY approach dispels the notion that managed services is only suited for repetitive, efficiency-focused tasks. Our seasoned professionals understand your business, including your challenges and ambitions. Combining industry-specific capabilities and integrated AI technologies — such as generative AI (GenAI) accelerators for operations, customer experience, finance, risk and engineering — we use the data flowing through your enterprise to surface deep insights and drive proactive decision-making.
Our goal is not just to maintain the status quo; we are committed to delivering sustainable cost reduction, enhancing capabilities and providing insights that unlock long-term value. Our approach enables data aggregation at scale for greater collaboration and innovation across functions. These service blocks are modular by design, with clear KPIs and outcome-based contracts, allowing you to scale, switch or pivot as your needs evolve.
This holistic operating model facilitates enhanced customer experience, speed to market and regulatory compliance to position your business for growth and resiliency. With integrated controls, AI-driven risk detection and transformation-linked service levels, we help you navigate complexity and unlock transformation ROI.
From vision to execution: run, modernize, reimagine
Powered by connected data, standardized platforms and automation, EY Managed Services enables a clear path, from stability to innovation:
- Run: drive reliable, secure operations with industrialized processes and measurable cost efficiency.
- Modernize: embed AI, GenAI, cloud-native architectures and experience design into service chains.
- Reimagine: transition to proactive, product-aligned models that fuel digital outcomes, speed and competitive edge.
EY Managed Services helps you turn data into decisioning, automation into intelligence and operating models into value generators. This is how we turn your organization’s vision into reality, aligning your ambitions with strategic outcomes and fostering the confidence to shape the future.
EY Managed Services does more than run your business; we help reimagine what it can become. Our innovative approach gives you the power to stay ahead, even as market conditions shift.
EY Managed Services: value unlocked, the confidence to transform.
EY Managed Services case studies
Unlocking value for EY clients
From challenge to opportunity — hear how clients used a managed services model to increase efficiency, strengthen operations and turn day‑to‑day execution into a source of insight and innovation.
How a bold strategy helped a reinsurer enter the market
Chariot Re rapidly established scalable operations in a complex, highly regulated market, paving the way for ambitious growth.
How choosing the right service provider can reduce discovery costs
A global energy company turns to an EY team to streamline litigation discovery and improve process efficiencies, saving time and money.
How Blue Earth Capital built an entire finance function at speed
With the EY organization, the impact investor built a full-scope finance function in less than six months as it rapidly scaled.
How AI-led transformation helped a major brewer grow
Asahi Europe & International took a managed services approach, working with EY and Microsoft, to rewrite trade promotion optimization rules.
How trust sparked tax transformation at CenterPoint Energy
A power and utility company reimagines its tax function with bold leadership, sector expertise and a future-ready operating model.
EY Managed Services provides better outcomes
Our latest thinking
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Why managing tax compliance and tax controversy should be co-sourced
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What if building trust helped global mobility thrive at the speed of change?
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How agentic AI will transform the SOC for strategic advantage
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Why some tax functions use data effectively while others struggle
There’s a divide between tax functions with AI-ready data and those without. A recent EY survey shows the reasons why. Learn more.
Tax and finance functions need to create agility and facilitate continuous transformation to deal with constant disruption and leverage AI.
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Empowering utilities through effective application managed services
Application managed services help utilities enhance efficiency, compliance and customer engagement. Consider these ideas to improve operations.
Questions about managed services