Artificial intelligence (AI) has been creating value in all organisations – across sectors and functions. It is now at that inflection point where conversations have veered from value-based aspects of AI to the business imperatives of taking AI to scale. As organisations meander through the AI productivity paradox – where it is not seen garnering the kind of big productivity gains that it was expected to – the scalability of AI is where the Irish organisations need to keep the focus on.
To make AI the true competitive differentiator, the opportunity lies in taking it to scale for better decisions, better actions, and better throughput. Having leadership commitment to the AI journey becomes increasingly critical as industrialisation of AI picks up momentum and every organisation aspires to see the potential return on investment. The COVID-19 outbreak has accelerated the pace of digital transformation in Ireland that is being led by large businesses and SMEs’ increased adoption of AI. Ireland’s pledge to innovation and digital transformation, as spelt out in its National Artificial Intelligence Strategy¹, has at its heart the National AI Digital Innovation Hub that will take on the role of the national first stop for AI.
Leadership can unveil hidden opportunities
Unstinted C-suite support is key for businesses to create AI innovation ecosystems, build AI rapidly and at scale as organisations grapple with post-pandemic recovery. AI adoption is a journey. It is not a point-in-time project. There is no straight path from beginning an AI project to achieving its real value. And there may not be successes at each step of the way.
Not every organisation is reaping the expected ROI or is doing what they would like to do around AI. The journey becomes easier when leadership understands the gaps and the pain points. To build a seamless enterprise AI model that embraces the power of data and cloud, here are some of the steps the C-suite can take to smoothen the uncertainties along the way: