Connected Manufacturing: Connecting today’s workforce for tomorrow’s factory

As skilled workers retire and demand rises, EY and ServiceNow help manufacturers connect people, data and performance.

Adapt faster with connected workflows

Discover how AI-powered tools help teams work smarter today and prepare for tomorrow.


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Manufacturing is changing. How work gets done must change too.

A maturing workforce, rapid automation and a new generation of employees expecting digital tools are transforming manufacturing. As teams get smaller and demands grow, maintaining productivity, safety and quality requires new ways to connect people and technology.

See how connection transforms your industry

By combining EY industry experience with the power of the ServiceNow platform, organizations can strengthen performance today and stay ready for whatever comes next.

Connected manufacturing keeps people at the center

AI-powered guidance and mobile tools give teams the information they need in the moment of work — reducing downtime, improving safety and helping every shift run smoothly.

Developed by EY teams and built on ServiceNow’s new Industrial Connected Workforce product, the AI-powered Connected Manufacturing solution connects workers, workflows and data so knowledge flows across shifts and generations. Together, EY teams and ServiceNow bring proven experience and staying power to help manufacturers adapt and grow as the industry evolves.

As the workforce evolves, connected worker technology gives organizations the flexibility to adapt and grow with change.

Collaboration that delivers today and prepares for tomorrow

Working closely with manufacturers, EY and ServiceNow teams support the deployment of connected worker capabilities tailored to each site’s needs and culture—helping organizations improve performance today while building the agility to adapt to what’s next. ServiceNow delivers the scalable, AI-enabled platform, and EY teams apply deep manufacturing and change-management experience to support adoption. The result: workers can quickly share what they know and get the guidance they need on the floor.

Explore this related page: EY Connected Manufacturing