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Transform order-to-cash operations with automation and enhance working capital

Automate your financial processes with EY Order-to-Cash, enabled by HighRadius.

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Manual order-to-cash processes drain productivity and trap cash. EY Order-to-Cash, enabled by HighRadius, uses AI-powered automation to transform receivables — accelerating cash flow, reducing risk and freeing finance teams to focus on strategic outcomes. It’s time to stop managing order to cash and start optimizing it.

Improve liquidity and eliminate manual bottlenecks with a scalable, intelligent order-to-cash solution

Today’s finance leaders are navigating tightening margins, persistent economic headwinds and growing expectations from stakeholders. Liquidity is top of mind, but outdated, manual order-to-cash (O2C) processes are holding organizations back.

Fragmented systems, delayed payments, high days sales outstanding (DSO) and limited visibility into receivables are weakening financial resilience and limiting the cash finance leaders need to drive growth. These persistent issues are driving up DSO, straining customer relationships and slowing growth.

And while the challenges are real, many finance leaders remain skeptical of change. They’ve seen automation initiatives overpromise and underdeliver — disrupting operations with little return. The result is hesitation to act, even as the cost of inaction rises.

Top O2C challenges stopping finance leaders from unlocking liquidity

  • Delayed payments
  • Obscure visibility into receivables
  • High DSO
  • Weakened customer relationships

EY-HighRadius O2C automated solution and benefits

  1. End-to-end automation: Automate every stage of the O2C lifecycle — credit, invoicing, collections, disputes and cash application — with AI-powered workflows that help reduce manual work and human error.
  2. Real-time receivables intelligence: Gain insights into payment patterns, risk exposures and cash positions to help inform smarter decisions and sharpen liquidity management.
  3. Strategic process transformation: Rethink your operating model, standardize policies and integrate data to drive measurable change.
  4. Enhanced customer experience: From accurate billing to faster dispute resolution, streamline every interaction to help foster stronger relationships and improve satisfaction.

Webcast: Learn how to optimize your lead to cash process

Learn how organizations can redesign their lead-to-cash processes from end-to-end and increase visibility, leverage AI-driven automation and boost efficiency.

Watch now
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O2C is no longer a back-office task — it’s a strategic growth lever

Most O2C functions are still viewed as cost centers, bogged down by spreadsheets, email chains and disconnected systems. But in today’s environment, receivables must be optimized strategically because every delay in cash conversion limits the capital finance leaders need to drive growth and deliver impact.

Without modernization, finance teams face these familiar issues with people, processes and resources:

  • Cash delays that restrict liquidity and slow investment
  • Analyst burnout from repetitive manual tasks
  • Poor risk visibility that increases bad debt exposure
  • Frustrated customers due to billing and dispute friction
  • Growth stalled by cash trapped in aging receivables

Transform receivables into results with automated O2C processes

Today’s finance leaders can’t afford to wait. The cost of inaction is too high — both in cash leakage and strategic stagnation.

The EY-HighRadius Alliance can help you achieve an O2C transformation that modernizes outdated processes and replaces patchwork fixes with integrated, intelligent automation. From credit risk to collections, EY Order-to-Cash, enabled by HighRadius, is designed to accelerate cash flow, reduce risk and free up finance teams to focus on strategy.

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