In fact, among employees familiar with each emerging technology, 70% perceive cloud/serverless computing as an “established” technology in the workplace; more than half (58%) also consider biometrics as an “established” technology. Respondents indicate that both are fundamentally helpful in employees’ day-to-day work, as well as provide opportunities for career growth or free up time for much-needed higher-value work.
Additionally, 23% of survey respondents currently use artificial intelligence/machine learning (AI/ML) to automate repetitive tasks and another 60% are willing to use it for that purpose in the future. According to respondents familiar with each technology, at least half agree that the top three emerging technologies that will be widely used in business within three years are generative AI (55%), the metaverse (50%) and AI/ML (50%). And employees familiar with generative AI view it as one of the emerging technologies with the capability to improve efficiency (61%), speed (62%) and productivity (60%) in their current day-to-day work.
Looking beyond, quantum computing was seen as the most futuristic by those familiar with it: 32% of respondents familiar with the technology expect it to be in wider use after three years. More respondents said that quantum creates opportunities for business growth than any other technology polled, and those who say their company would benefit from it associate quantum computing with an ability to drive speed (58%), creativity (43%) and quality work (63%).