Leadership and culture services

What EY can do for you

Leadership

EY research shows that leaders need to evolve their mindsets, skills and behaviors to gain employee trust and navigate the increasing rate of disruption and change occurring in organizations today. According to the EY 2024 Work Reimagined Survey, employers remain much more optimistic than employees about leadership capabilities. For example, 77% of employers believe employees feel trusted and empowered by leaders, compared to just 57% of employees.

Leadership trust perceptions

Developing leadership capabilities and empowering the workforce with adaptive skills will boost your organization’s business transformation. To realize this performance potential, organizations need to cultivate transformative leadership by fostering skills such as leading with resilience, connecting to vision and purpose, demonstrating courage during change, cultivating trust and deep connection, and creating a safe environment for innovation and experimentation. 

Our approach is guided by experience and research, including our leadership research collaboration with the Saïd Business School at the University of Oxford. The study found that leaders who put humans at the center to navigate transformation turning points are 12 times more likely to significantly improve transformation performance. Our teams help leaders identify turning points and put humans back at the center when issues that could compromise the transformation arise.

With deep insights into your business, market and competitive landscape, we support leadership development that addresses the needs of individuals, teams and the organization. We equip leaders to navigate complexity, embrace uncertainty and prepare for the ever-evolving future of work.

Our methodologies and tools place leadership initiatives in the context of disruptive market forces, helping organizations assess, baseline and enhance your leaders’ success profiles. We facilitate powerful development through leadership workshops and conversations, tailoring support to both individual and team levels. Our inquiry-based coaching approach builds capabilities that empower employees to perform at their best in a constantly evolving world.

Culture

Business values continue to fluctuate with dynamic forces in the marketplace, and organizational culture is at the heart of shaping the future of work, thereby impacting your organization’s competitiveness and market value. When organizations activate a culture that is clear and consistent in its strengths, motivates its people and has low behavioral risk, they see an increase in productivity and thus profitability. All individuals, from boards and executives to employees and customers, play an important role in shaping an organization’s culture. We work with these individuals to deliberately transform their organization to fuel a culture shift that takes place over time in response to market trends.

Our digital tools help us to support clients through culture discovery, design and activation which enable the elevation of psychological safety, the creation of growth mindsets, and the acceleration of inclusion initiatives, which will promote innovation your organization needs to thrive. We can also help you improve your transaction success using culture as a lever.

Inclusiveness and Belonging

We help clients make progress toward building a truly human-centered workplace where all employees feel they belong. Our multidisciplinary approach combines data-driven insights, powerful conversations and systemic interventions to deliver measurable, sustainable progress.

Our diagnostic tools support the individual strengths of the clients we serve and help them to focus efforts in places where they can get the greatest impact and track results effectively. Organizations can leverage inclusiveness as a key enabler to success by integrating it into their business and talent strategy.