Investor expectations around growth and profitability have certainly shaped the greater healthcare landscape in recent years, but in our case, the most defining strategic decision we made was to self-fund our growth.
We did that intentionally because our commitment to clinical excellence was – and remains – a non-negotiable. Outside investors often push for rapid scale and near-term margin gains and, at times, that can conflict with building a care model that truly puts the patient first.
During our formative years, we sacrificed short-term profitability to build a brand and a standard of care that would redefine the way the autism care is provided. We set out to build a disruptive company, one that reimagined what care could look like, and that vision required a higher cost of services. When considering a strategic partner over the years, we were worried that they wouldn’t appreciate the value in remaining rigid to our principle of not scaling without an ability to ensure clinical excellence.
We believed – and we still believe – that if you build the best clinical model while looking to find efficiencies through data-driven decisions and technology, profitability will ensue. Alternatively, if you chase profitability at the expense of clinical excellence, you lose both. Remaining self-funded has allowed us to maintain full control – control over culture, control over pace, control over quality. That’s rare in healthcare, and it’s been one of our greatest advantages.
Furthermore, because we didn’t have a strategic growth partner to bail us out of any bad business moves, every decision had to be disciplined. Every expansion had to be justified with data. Every dollar had to move us toward measurable outcomes. And, most importantly, every resource allocation had to be guided by our mission to change lives. Refusing to bring on a strategic partner forced us to be lean and intentional in how we scaled.
The result is that, today, our growth is both strong and sustainable. Our clinical standards are uncompromised. Our brand is differentiated. And we didn’t have to deviate from our mission to get here.