Smart Health Experience

The time is now for a new patient experience that is digitally connected, consumer-centric and focused on wellness.

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Learn how you can work with us to reframe patient experience

Our latest thinking

How will you respond to clinicians sounding the alarm on unsustainable care delivery models?

The EY Global Voices in Health Care Study finds health systems must embrace sustainable care delivery models to address workforce challenges. Learn more.

16 Oct 2023 Aloha McBride

Regulatory change is improving opportunities to address health disparities

Regulatory change is improving opportunities to address health disparities.

08 Jun 2023 Yele Aluko + 2

Virtual and in-person care merge for a healthier future

Health systems should seize on recent progress to push toward new models that seamlessly integrate virtual, home-based and in-person care. Learn more.

24 Jan 2023 Aloha McBride

How data can help redesign the health experience

In this episode of the EY Health Sciences and Wellness Experience Podcast, Pamela Spence discusses the importance of data and how it can help redesign the health experience. Learn more.

20 Feb 2022 16m 52s

How can an intelligent health ecosystem create a smarter health experience?

The most important conversation around the future of smart health care is not about the shift to digital. It is about people. Learn more.

14 Jun 2021 Aloha McBride

How COVID-19 has triggered a sprint toward smarter health care

Responding to COVID-19 shattered preconceptions of what it takes to create a digital-first health experience.

10 Mar 2021 Aloha McBride

    Case studies

    Keeping health systems resilient during the COVID-19 outbreak

    EY helped Providence respond rapidly to COVID-19, scaling their telehealth services and equipping them with tools to stay resilient.

    27 Aug 2020 H. Mallory Caldwell

    How telehealth is helping address the challenges of COVID-19

    Digital innovation is helping a leading US healthcare network cope with the challenges of social distancing.

    21 May 2020 Rachel Hall

      How will advances in technology put the
      patient at the center of healthcare?

      Accustomed to self‑directed experiences in other areas of their digital lives, consumers and clinicians expect something more from health care. Smart health transforms how care is organized, optimizing the health experience – a key differentiator in long‑term value for the health industry.



      Life Sciences

      Resiliency for times of uncertainty and beyond. Architects of better-connected health ecosystems for the Transformative Age.