I champion IT solutions and transformational strategies with over 20 years of success and have an adept history in steering enterprise transformations utilizing domain experience in IT, FSO and Ops.

Michael J. Hefron

Senior Manager, Financial Services, Consulting, Ernst & Young LLP

Cross-functional team leadership capable. Experience in digital strategy and transformations. Highly skilled in cloud migration initiatives. Strong background in PM and PMO. SMR in Production Support.

Mike is a technology strategist who provides IT leadership to FSO clients in North America.

Mike’s key projects have been with a large Midwest annuities and life firm where he was the technology lead and program director: He worked with the COO and SVP IT to strategize, plan, execute and govern an implementation of new outsourced technology (ITO) and operations platform (BPO) over a three-year roadmap. In addition to managing the overall ITO/BPO effort across client and vendor teams, Mike led all aspects of the transformation program across acquisition, adoption, engagement, implementation and growth. Key highlights of the project included rolling out 10 new products in one year on the platform, resulting in $1b in sales in 2023 for individual markets.

Prior to joining the firm, Mike was CIO of a global insurance firm; COO of a large retirement, life and annuity company; and a retired executive of one of the largest global technology firms.

How Michael is building a better working world

Mike is a proven leader, with over 40 years of management and executive leadership. He provides guidance and help to newer EY and client resources with his experience. He works with and mentors clients’ C-suite executives on how to manage the business, their team and working with their peers. Mike is a major advocate for DEI and promotes/ encourages women and minorities to push themselves to achieve greater accomplishments at the firm and in life.

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