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As the EY Americas Commercial Excellence Leader, Steven helps clients to embrace the value of data discipline and integrate functions across marketing, sales, service, commerce and loyalty. In addition to his leadership position, Steven actively assists his consumer industry clients in aligning their business models, talent acquisition strategies and technological capabilities with the objective of propelling their growth agenda.
Prior to joining the firm, Steven has helped global and niche brands alike to transform the commercial functions — from strategy to implementation to operations — through leadership roles at other global consultancies.
Always passionate about innovation and global cultures, Steven was a Fulbright Fellow to Japan, researching the future effects of technology on work prior to his career in consulting.
How Steven is building a better working world
The mandate is clear: Consumer expectations, technology advancements and evolving ecosystems are forcing the need to reimage the commercial functions. Working with clients, Steven helps them position their business for what’s next: to challenge traditional, siloed ways of working while unleashing the power of data and technology to drive sustainable growth.