EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
How EY can help
One logistics leader used EY.ai for tax, built with IBM watsonx®, to reduce manual effort and focus on strategic priorities.
Many logistics providers are rapidly embracing digital transformation and emerging technologies to modernize operations and meet rising customer expectations in a highly dynamic global supply chain environment.
For one such organization — a global industry leader — maintaining their competitive edge means investing billions of dollars in capital programs each year, including building distribution centers, expanding transportation fleets, and implementing advanced technologies to modernize operations. As a result, the tax professionals tasked with reconciling invoices from vendors involved in these initiatives — as well as those from day-to-day-operations — continuously wrestle with overwhelming administrative burden because:
- Invoices vary in format depending on the supplier, jurisdiction, and country-specific tax requirements — adding significant complexity to what should be a repeatable process.
- Regulatory changes often come with new filing requirements, reporting formats, or documentation standards.
- Tax regulations shift frequently, and discrepancies in invoice data can go undetected due to compressed month-end timelines.
With highly skilled resources spending entire weeks manually reviewing invoices, they were unable to focus on more strategic endeavors. The process also introduced compliance risks and delays in financial reporting. “I knew that Generative AI could help drive increased effectiveness and efficiencies within our tax function,” said the logistics provider's head of tax. “But we lacked the tools and AI expertise internally to move forward.”