E-commerce

E-commerce has become an essential business discipline, and it’s not just retailers who stand to gain from its innovations.

Our latest thinking

Future Consumer Index: Five consumer types you need to understand

The 11th wave of the global study explores the emerging priorities that will shape future consumption patterns. Learn more.

Realizing Carrier Residential’s e-commerce ambitions

Learn how the EY teams and Shopify helped an e-commerce business redesign their distribution model.

How meeting customers in the metaverse can unlock lasting value

The metaverse is rewriting the rules of digital commerce. Brands must adapt their strategies to engage and thrive in this new landscape. Learn more.

How to launch a sustainable direct-to-consumer business in no time

Discover how the EY Studio+ practice helped a Swiss cooperative identify a market niche and launch an entirely new business.

How can you create a growth strategy where everyone wins?

Today’s growth-at-all-costs model is broken. It’s time to redefine growth that delivers value for everyone.

EY Future Consumer Index

How will your business adapt to the changing values and needs of consumers?


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