EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
How EY can help
The high-performing team, led by Sophie Boorstein, Annie Liu and sponsored by Haven Ladd and Seth Reynolds, gathered extensive marketplace data, conducting interviews and sending surveys to students, parents and other non-profits with the same mission. Immediately, the team was able to validate the impact and scale of ASM.
“EY US helped us gain more insight into what pulls students to our programs and what demands are placed on them,” says Mary Ellen Caron, Chief Executive Officer at ASM. “In most cases, we heard feedback like this before, but it is extremely valuable to have it communicated and validated through an objective and reputable third-party source like EY US.”
Then, the consulting work shifted to identifying clear pathways to becoming the most influential leader in the space. For example, redesigning and expanding programming would address new teen interests, like artificial intelligence and trades programming.
The EY team also developed a roadmap for creating services and offerings to support smaller nonprofits in the same space, expanding ASM’s ability to fulfill the mission. It was the perfect example of how our efforts create “ripples” in our local communities.
“I've told many people this: it's one of the best examples of strategy consulting work that I've seen at the firm,” says Jim. “The team had an understanding of the impact that these programs have on the individuals and their lives, and it made them want to work harder and to dig even deeper.”
The EY team shared the findings during a three-hour workshop with ASM’s CEO and leadership team. In talking through the results and implementation plan the EY team ensured the ASM leadership team was prepared and confident to engage with stakeholders and make the necessary changes.