Artificial Intelligence in the Working World

In this episode of The Better Finance Podcast, EY’s Myles Corson and Nigel Duffy, Global Innovation Artificial Intelligence Leader at EY, discuss how AI can enhance human insight. Artificial intelligence is on the rise, and applications like machine learning and speech recognition are positioned to transform the business landscape.

Artificial intelligence is on the rise, and applications like machine learning and speech recognition are positioned to transform the business landscape. EY’s Myles Corson and Nigel Duffy, Global Innovation Artificial Intelligence Leader at EY, discuss how AI can enhance human insight.

Key takeaways

• Today, AI can be defined as a set of technologies: machine learning, speech recognition, computing vision, natural language processing, and planning are all included under this umbrella, making the process of implementing “AI” far from one-size-fits-all.
• Accessible, short-term have the potential to make substantial changes in the business landscape from both front and back office applications.
• This technology can be combined with human value in order to connect processes to the greater needs of the organization and interpret data on an interpersonal and cross-departmental level.
• While there is always a risk of machine learning amplifying bias, developing approaches and applications that leverage human context checks, in sample batches, will aid in leveraging any potential concerns.
• Despite fears that automation replaces human insight, in reality, automation creates an opportunity for more human judgement, allowing us to focus on the most valuable parts of the comprehension process.
• Job security concerns are negated when the full impact of AI is considered: AI does not replace human necessity, but rather allows for people to be able to focus on the things which only human cognition can contribute, leading to more focused and enjoyable work experiences.