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After decades of flat electricity load growth, we are in the midst of an incredible acceleration that is stretching many utilities’ ability to deliver. Customer systems, key account management and economic development approaches, and digital tools for business customers are straining amid the expansion of data centers, the growth of manufacturing and the continued electrification that is fueling new business expectations. The stakes for utilities enabling the business energy experience have never been higher with economic growth, affordability, sustainability and global competitiveness in the spotlight.
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Listen to the webcast to learn more about:
- Innovative new approaches to take care of business consumers
- Actionable insights from the latest EY consumer research on business energy consumers
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