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Agentic AI is transforming how companies around the world operate and scale. But as automation accelerates, leaders face a defining challenge: how to move faster without breaking trust — with customers, employees or the brand.
In this high-impact webcast, EY Americas Entrepreneur Of The Year™ Program Director, Anna Horndahl joins innovation strategist and best-selling author Shawn Kanungo for a timely conversation on how organizations can embrace agentic AI without sacrificing credibility, culture or customer confidence.
Drawing on real-world examples, Shawn shares a practical, contrarian roadmap for C-suite executives and entrepreneurs navigating the next wave of intelligent automation — showing how to deploy agentic AI in ways that protect trust while improving efficiency, confidence and customer loyalty.
You’ll learn how to:
- De-risk agentic AI with disciplined pilots and guardrails
- Prioritize AI use cases that drive real growth
- Measure adoption through trust, reliability and customer promise-keeping
- Align human and digital roles with clear accountability
- Reduce friction across the customer journey to build loyalty
Speakers:
- Shawn Kanungo, Innovation strategist and best-selling author
- Anna Horndahl, EY Americas Entrepreneur Of The Year™ Director and Assurance Partner, Ernst & Young LLP