In a flat culture, ideas lead and hierarchy steps back to create space for impact, substance and true value.

Fay Ruby

EY Americas Artificial Intelligence Adoption Network Operations Manager

EY better prompt champion. Avid book reader. Fashion enthusiast.

Fay serves as the EY Americas Artificial Intelligence (AI) Adoption Network Operations Manager, leading strategic AI initiatives across the firm. She collaborates with technology leaders to drive AI integration, focusing on solutions that enhance business processes. Fay works in Risk Consulting in the Liquidity and Treasury Services practice to build out risk and financial management capabilities for US banking and capital markets clients.

How Fay is building a better working world

Fay is passionate about shaping thought leadership through points of view, including next-generation AI for enterprises. She explores the future of agentic AI with retrieval-augmented generation (RAG) and knowledge graphs. Her latest thought leadership, “Era of Inclusivity: Understanding Bias in an AI World,” addresses risks such as bias, hallucinations and deepfakes, offering insights on governance and risk management. Additionally, Fay develops proofs of concept for AI tools using RAG, showcasing practical AI applications. She also works with technology leaders to plan for Innovation Realized, strategically applying the latest AI trends to drive impactful AI solutions.

Fay's latest thinking

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