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Duncan, as the EY Americas Customer & Growth Leader, leverages his extensive digital and front-office experience to deliver executive insight, understanding and innovative services that drive business growth and success to clients.
Prior to joining the firm, Duncan accumulated a wealth of experience working with various Fortune 500 global organizations and industry-leading professional services businesses across sectors, including high tech, consumer, financial services and health care. His extensive knowledge and experience in the front-office span numerous disciplines, including strategy, experience design, marketing, sales and service operations, across B2B and B2C sectors and markets.
Duncan holds a degree in Executive Management from London Business School and a degree in Engineering & Management from Highbury College, UK.
How Duncan is building a better working world
By owning the end-to-end value chain —from propositions, to sales, to service — we have developed a deep understanding of the challenges our clients face in creating impactful front-office capabilities, managing emerging technology and delivering unique and differentiated experiences. This knowledge allows us to build a better working world by providing our clients with the experience and services they need to overcome these challenges and drive success in their businesses.