EY at NVIDIA GTC 2025

EYQ is an ecosystem of generative artificial intelligence (GenAI) capabilities designed to empower EY people. This session will explore how EYQ integrates advanced AI technologies to provide a secure, self-service tool that enhances productivity and drives exponential value in various projects. Attendees will learn about the development and deployment of EYQ, including its foundational tools, multi-agent framework, and the first released skill, EYQ Chat.

Key takeaways

• Understanding the structure and phases of the EYQ Agent Framework, from basic single-agent systems to sophisticated multi-agent environments
• Gaining insights into the security measures and guidelines in place to protect EY brand and data while using EYQ
• Learning strategies for leveraging EYQ to streamline business operations and improve project outcomes
• Learning techniques for utilizing EYQ’s capabilities, such as design automation and real-time pricing notifications
• Enabling clients to build their GenAI ecosystem by extending our EYQ success story

Speakers

• Pablo Cebro, Technology Platforms and Emerging Tech Lead, EY

Access the session

• To view this session, click here to register for a free digital pass to attend GTC virtually and check out the content in the 2025 session catalog.

EY Voice is transforming how institutions understand and respond to customer interactions. This powerful tool leverages the latest in artificial intelligence (AI) and large language models (LLMs) to monitor and analyze interactions, providing actionable insights at scale. By extracting valuable information from call transcripts, emails, chats and more, EY Voice serves as a listening post driving productivity and automation in the contact center and delivering enterprise insights to enable digital transformation, improve revenue through enhanced customer/client engagement, improve and automate compliance, and enhance the customer experience. This session covers how organizations are integrating EY Voice into their operations to enhance decision-making and deliver value to diverse stakeholder groups — including customer experience, operations, compliance and product development.

Key takeaways

• The potential of AI to empower organizations through connected insights, automated processes and workforce development driven by cutting-edge data monitoring and analysis
• Key drivers and opportunities for realizing near-term and long-term impact through cost-of-service reduction and insight dissemination
• Implementation considerations and architecture to build a scalable AI-enabled ecosystem for customer interaction monitoring

Speakers

• Sameer Gupta, North America Financial Services Organization Advanced Analytics Leader, EY
• Kiranjot Dhillon, Americas Financial Services AI Leader, EY

Access the session

• To view this session, click here to register for a free digital pass to attend GTC virtually and check out the content in the 2025 session catalog.