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Technology, data and AI in government
We help government organizations with digital transformation services, providing an elevated constituent experience that matches private sector quality. To help federal, state and local governments with their technology transformation journey, our approach focuses on discovering, designing and implementing the right technology to provide accessible and user friendly systems.
Sign up for a demo on how to modernize your grants process using AI and data
What EY can do for you
Technology plays a vital role in addressing agency and constituent goals, with our approach prioritizing human-centric solutions that harness the power of technology to meet client aspirations. Our service offerings include modernizing legacy systems and integrating data strategy and governance, advanced analytics and innovative GenAI capabilities to enhance decision-making, drive operational efficiencies and empower a knowledgeable workforce adept in the era of exponential data growth. This could lead to improved workforce productivity and scalability, streamlined operations and successful achievement of agency objectives.
Our latest case studies
Leveraging GenAI helps an agency secure critical federal funding
Discover how the Oklahoma mental health and substance abuse agency utilized AI to streamline its research and writing for federal grant applications.
Flying high: How predictive maintenance can take the FAA to new heights
Making better sense and use of data analytics to drive decision-making for the FAA. Learn more in this case study.
How data and analytics enhances safety decision-making
Path to predictive analytics for the FAA AJI by improving data quality, producing easy-to-consume insights and deploying machine learning risk models.
A government agency goes virtual to help more job-seeking residents
Government and Public Sector teams configured a platform that fast-tracks job seekers and frees up case managers. Learn more in this case study.
How advanced analytics enables timely data-driven decisions for the DoD
Helping the Department of Defense harness and evolve the power of analytics to improve mission and business outcomes.
How the Performance-to-Plan strategy uses data to modernize operations for the US Navy
Read this case study to learn how the Navy uses the Performance to Plan (P2P) solution to leverage digital leading practices for better operational outcomes.
Case study: Intelligent automation shifts a state agency into higher gear
In this case study, learn how a state agency used robotic process automation to serve its customers with speed and convenience.
Learn more about how the EY US Government and Public Sector team has impacted government agencies by utilizing modernization, data and technology.
Our latest thinking
The dual imperative: AI and cybersecurity
How government agencies can use AI to defend their missions while securing the intelligent systems that now underpin them.
5 elements of justice systems modernization
Explore five strategies for modernizing justice information systems.
Scaling AI in government: Cost strategies with the FinOps framework
With a FinOps framework guiding cost strategy, agencies can innovate rapidly yet responsibly.
Embracing AI: a necessity for state governments
Embracing AI is not just a technological upgrade but a strategic imperative to meet rising service and workforce expectations.
A unique perspective on accessible government services
The importance of balancing digital innovation with traditional service methods in government operations, highlights challenges faced by constituents.
Citizen developers at scale: CoP as the new operating model for LCNC
Discover how CoPs emphasize inclusivity, collaboration, and shared learning.
Innovate fast: low code – no code (LCNC) & citizen delivery
Organizations are increasingly shifting toward citizen developers to bridge the gap between business process knowledge and technical affinity.
Smart Arsenal: The Role of AI in Military Asset Management
The integration of AI in military asset management ensures offers transformative potential that cannot be ignored.
Technology is the enabler for state government’s next chapter
Technology will empower leaders to meet citizen expectations through advanced data analytics, process automation, and digital service delivery.
Leveraging commercial insights for public modernization
Explore how public-private collaboration is revolutionizing technology in government, enhancing outcomes, and transforming the public sector.
Insights into the integration of AI in government
This AI public sector pulse survey reminds us that the integration of AI is not just about technology – it’s about preparing people to use it effectively.
The imperative for AI-readiness and synthetic data differentiation
Agencies must not only ensure their data is AI-ready but also evolve their data management practices to discern synthetic data from organic sources.
AI apprenticeships facilitate upskilling in innovative technologies
AI apprenticeships prepare government workforces for responsible adoption and risk evaluation of advancing AI technologies.
Driving agency AI literacy utilizing guardrails and frameworks
Recommendations government agencies should consider when driving AI literacy.
US public policy spotlight: the AI landscape in the states
US public policy spotlight: the AI landscape in the states. What you need to know.
How to build a strong foundation for federal AI adoption
Discover the EY federal AI report findings on how to build a strong foundation for federal AI adoption.
5 modernizations transforming government for a lasting legacy
Transforming government service through technology, data and analytics, infrastructure, grants and HR to keep humans at the center. Learn more.
AI-driven constituent engagement in government contact centers
Explore how AI can transform state and local government contact centers to improve constituent experiences and engagement.
AI and Emerging Technologies for Enterprise Asset Management Systems
Enterprise asset management systems integrated with AI and knowledge graph capabilities equips decision-makers to maximize asset performance.
State and Local Government Consulting
Our state, local and higher education team can help your agency transform how you engage with your residents. Find out more.