Achieving Financial Sustainability

By uniting EY disciplines such as operational performance improvement, talent, supply chain, technology enablement and digitally enabled processes, our team positions providers to shore up today’s financial performance — and capture tomorrow’s evolving opportunities.

Explore the benefits of an outcomes-driven approach to patient access

With improvements in patient satisfaction, operational efficiency and overall growth, our recent work with a leading regional health system demonstrates the power of centralization.

What EY can do for you

Over a tumultuous few years, health care organizations have been on a financial rollercoaster, often facing the need for freed-up capital or even rapid restructurings. Amid this pressure to sustain operations today and reinvent for tomorrow, these groups face a multitude of economic and consumer forces:

  • A persistent need for clinical labor amid intense nursing shortages, as health care is poised to be the biggest industry in the US by 2030
  • Uncertainty stemming from reimbursements based on quality performance measures, amid downward pressure on revenues
  • Increasing demands for investments in patient and customer experience to attract and retain patients in a competitive health care environment
  • A supercharged push toward digitally enabled care and operations, as virtual visits and care at home surged in the wake of lockdowns and more smart-health devices enter the market

The EY Achieving Financial Sustainability solution unites capabilities across disciplines to help reduce costs and sharpen efficiencies while boosting quality, improving patient experiences and seizing new growth opportunities.


Encompassing both protect-to-survive and invest-to-thrive action plans, Achieving Financial Sustainability is not one solution: instead, it’s a flexible performance framework backed by top talent in the EY network and enabled by next-generation digital tools, depending on your organization’s priorities. We begin with a rapid, digitally enabled diagnostic that benchmarks against others in your peer group, leveraging data. Next, we analyze the needs and opportunities by department and prioritize them based on impact.

Achieving Financial Sustainability can help you accelerate broad strategic goals, such as:

  • Developing new revenue streams. We look at joint ventures and affiliations, payer contracting models, real estate, and more, to help your organization improve top-line growth and market share.
  • Decreasing total cost of care. We help find ways to eliminate waste and boost utilization of assets by examining functions in your organization such as workforce efficiency, digital solutions and supply chain.
  • Increasing quality. We can help you drive clinical operational excellence though improvements such as greater coordination, utilization and outcomes reporting.
  • Improving experiences and equity. We can help strengthen patient-centricity and potentially eliminate health disparities by addressing issues with settings of care, including virtual capabilities, along with a greater focus on tracking outcomes and satisfaction.

See how EY teams worked alongside Lutheran Family Services of Nebraska (LFS) to help create a leading-class finance experience for its stakeholders while also instilling confidence in its employees to better fulfill its mission of service.

Our latest thinking

US Health Sector Update October 2023

In this webcast, we’ll present updates related to health policy, legislative payments, the Federal Emergency Management Agency (FEMA) regulatory environment and lessons learned for health care supply chain of the future.

02 Oct 2023 | 16:00 your local time

Why metrics are the building blocks for supply chain transformation 

A health care provider had a vision to deliver quality care more efficiently, but divergent data management was clouding the horizon.

07 May 2024 Ryan Siemers

How health care leaders can transform beyond traditional cost cutting

Learn how financial sustainability can unlock strategies that enhance patient engagement while reducing administrative burden.

03 May 2023 Blair Bellamy + 1

How the end of the COVID-19 Public Health Emergency will impact payers

Discover payer strategies to navigate the end of the COVID-19 Public Health Emergency.

24 Apr 2023 Kristen Frey

Why America’s health equity investment has yielded a marginal return

Learning from past efforts can help the health community succeed in the future. Read more about advancing health equity.

12 Apr 2023 Yele Aluko + 3

How the path to a sustainable health system unlocks value

In this episode, Aloha McBride and her guests explore how organizations can reduce climate impact, increase efficiencies and unburden the system. Learn more.

10 Mar 2023 32m 23s

    How can we help?
    Contact us to know how EY can support your Health Care organization.